Frequently Asked Questions
Do we rescue animals that are trapped?
Yes, we rescue lost, unowned, or orphaned animals who are trapped.
Will the ambulance pick up a healthy unowned animal?
No. Our 24/7 injured animal rescue ambulance can only help unowned animals who are ill, injured or in distress. Both the city and county utilize tax dollars to pick up healthy unowned animals, while we operate on 100% donations.
How long before the rescue ambulance arrives?
Our 24/7 injured animal rescue ambulance responds to more than 7,000 calls for help annually throughout Harris County. The ambulance will arrive as soon as possible based on the nature of the call and the condition of the animal's injury.
What will happen to the animal?
The animal will be taken to the Houston SPCA where our veterinary team will provide an examination and determine the best course of treatment. We scan every animal who comes into our care for a microchip.
Can you give me updates or can I adopt the animal?
We respond to more than 7,000 calls for help and are unable to provide updates on individual animals. You can monitor our website here to see all available animals
What constitutes injured, ill or in distress?
An animal is injured or ill if a physical wound is visible or he/she cannot stand/walk/function as normal. An animal is in distress if he or she is trapped, for example in a sewer, or unable to feed on their own, such as a newborn animal.